Gaya APA
      Heyman, J., Barrera, M. (2010).
    Profit At The Bottom Of The Ladder : Creating Value by Investing in Your Workforce (1).
    USA:
  Harvard Business Press.
  
Gaya MLA
      Heyman, Jody., Barrera, Magda.
    "Profit At The Bottom Of The Ladder : Creating Value by Investing in Your Workforce".
    1
    USA:
  Harvard Business Press,
  2010.
  Hardcopy (Textbook).